High Point Water Supply Corporation

High Point Water Supply Corporation

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General Information

Text Box: Delinquent Bills - Disconnection day begins promptly at 8:00 a.m. on the 26th of each month.  Please make your payment BEFORE the 26th of each month.  If your service has been disconnected, the office hours are 8:00 am until 4:30 pm, Monday through Friday, anytime other than those hours, there will be an additional $50.00 added to your bill for reconnection after normal operating hours.
  
Important -  Since 9/11 notification to the public of an emergency situation has become a very important issue. It is critical that the staff of High Point Water Supply Corporation be able to contact you in case of an emergency.  Please make sure that High Point WSC has your current information such as, Home, Cell, and Work telephone numbers, and Email addresses.

Dual/Multiple Connections Prohibited - Dual or Multiple Connections are a tap/single connection to service a single/one residence, building or structure, that has had water lines extended to service another residence, building or structure that has the potential of any additional water usage.

This includes but not limited to, mother in law houses, small apartments, mobile homes or trailers, pool houses, etc...if the structure has the potential for any water usage and is livable it must have an additional meter.  No exceptions.
Text Box: PUBLIC NOTICE—TCEQ EXTENSION

High Point Water Supply Corporation has been granted a two-year extension by the Texas Commission on Environmental Quality (TCEQ) for the Stage 2 Disinfection Byproducts Rule (DBR2) in accordance with 30 TAC §290.115(a)(2).  This extension is warranted because the North Texas Municipal Water District (NTMWD) is making extensive and complex capital improvements to the Wylie Water Treatment Plan to facilitate compliance with the rule; the NTMWD and its customers, have demonstrated a need for the extension by having one or more locations where high DBP results were evident or possible during drought conditions.  High Point Water Supply Corporation purchases its water from the City of Forney and the City of Terrell whom both purchase from NTMWD.

The extension is valid from April 1, 2012 through March 30, 2014.  During this period, compliance monitoring will continue under the Stage 1 Disinfection Byproducts Rule.  Compliance monitoring for DPB2 will begin on April 1, 2014.
Text Box: News
Text Box: FAILURE TO DISINFECTANCT LEVEL QUARTERLY OPERATING REPORT (DLQOR)
High Point Water Supply Corporation water system PWS ID 1290016 has violated the monitoring and reporting requirements set by Texas Commission on Environmental Quality (TCEQ) in Title 30, Texas Administrative Code (30TAC), Section 290, Subchapter F.  Public Water Systems are required to properly disinfect water before distribution, maintain acceptable disinfection residuals, within the distribution system, monitor the disinfectant residual at various locations throughout the distribution system, and report the results of that monitoring to the TCEQ on a quarterly basis.
Results of regular monitoring are an indicator of whether or not your drinking water is safe from microbial contamination.
This violation occurred in the monitoring period of 04/01/2016-06/30/2016.
We are taking the following actions to address this issue:
High Point WSC will utilitze the new Online Electronic Reporting System to submit quarterly disinfection reports to the TCEQ to ensure timely report delivery.  If the Online Electronic Reporting System is not available, High Point WSC will utilize Certified Mail with Delivery receipt to ensure timely delivery to TCEQ.
Please share this information with all people who drink this water, especially those who may not have received this notice directly (i.e., people in apartments, nursing homes, schools, and businesses).  You can do this by posting this notice in a public place or distributing copies by hand or mail.
If you have any questions regarding this matter, you may contact Linda Stewart at the office of High Point WSC, 972-564-3801.
Although, failure to submit report on time was a violation, your drinking water was safe and disinfection levels were within the guidelines required by the state during this time frame.